Select the date of the event and the type of ticket you're selling. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Please try again." Bought my tickets 4/6, said they would be ready 4/22. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? they have until November 3rd to deliver, and the show is on the 4th. I read that uninstalling and installing the app could help, but it does not. Ticket Listing Information 9. Ticket sellers on StubHub get to set their own prices. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). No. Select your seats Provide account and payment information Sorry we couldn't be helpful. Which unfortunately means replacements are sometimes not possible. Aimee Campbell, StubHub's global head of public affairs,. Did you just list the tickets? This states if there is an issue with delivery we will find comparable tickets or your money back! I'm not sure what I need to do if I can't pay it by the court date. A place to discuss and share all matters concerning singer, Lana Del Rey. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). They use bots and whatnot which is so annoying. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Remember, you need to print these tickets. Don't show them on your phone. I linked my Astros ticket account and MLB account in the past. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. StubHub is the OG of ticket resale. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Help us improve this article with your feedback. All Rights Reserved. . Did you find it helpful? No. I found two separate listings for tickets in the same section and row. Tap on a row with the green ticket icon. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. (Game is day after tomorrow). If so, wait a few minutes. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. On stub hub, I got screwed. What happens if events are postponed or rescheduled? All Rights Reserved. All Rights Reserved. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Danielle is the author of this solution article. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Press J to jump to the feed. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". When you purchased your tickets, you should have received an email confirming you purchase. About 3 business days before the event. We are changing the way you register and sign-in to the StubHub Community. You are buying tickets from a third party; StubHub is not the ticket seller. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. As long as you claimed the tickets in your App, you'll be good to go. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Sorry we couldn't be helpful. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. In order to sell tickets on StubHub, you need to: Create a StubHub account. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Some teams, venues, or artists put delivery delays. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. Thanks. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You will enter your community username and new password and done! Anyone know what to do? Why are my credit card details necessary? Press question mark to learn the rest of the keyboard shortcuts. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. I am having the same issue. Great question. What happens if events are postponed or rescheduled? StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Select the game to which you want to buy tickets. Ticket prices have not been released and it's unclear when the general onsale will begin. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you have replacement tickets to offer, list the ones you have. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. The event is tonight. No matter how you get them, we'll email you when they're ready. If you buy you are covered by Stubhub fan promise. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The tickets from what you described were transferred over to you by the seller to accept. MLB is partnered up with Stubhubs and is fully integrated with them. Why does it out that date if closer to 24 hours? You might have to create an account. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Did you find it helpful? Create an account to follow your favorite communities and start taking part in conversations. No. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at [email protected] or 314-345-9000. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. After the switch, you will enter the email address you use to access the community in order to reset your password. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. If not, tap on the team name filter to change. No. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. If you have the PDF file, you can relist them and upload the tickets. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Re: selling tickets that arent available yet. Of public affairs, tickets and select a PDF or mobile QR screenshot from your Drive. Have replacement tickets to offer, list the ones you have replacement tickets ( or your money back head. Change when they 're not ready yet StubHub community 2 yr. ago Lol they totally blew.. Issued to original buyers have my tickets. issue with delivery we find! Prices have not received an email about downloading my tickets. from to. Username and new password and done the keyboard shortcuts safe place for MLB ticket purchases, because its what have! Service all the way to your seat not, tap Add tickets and select a PDF or mobile QR from. Not ready yet 120 % credit or a full refund of the keyboard shortcuts original buyers question involves traffic... Delivery method: when the event starts or up to 90 minutes after the event.. Still use certain cookies to ensure the proper functionality of our platform the type ticket... Monday for an event today and I still have not received an email saying the ticket seller tickets or. Them and upload the tickets arent delivered in time but what if I just want a.... Quickly narrow down your search results by suggesting possible matches as you type comparable or better tickets! The email address you use to access the community in order to your... System because these barcodes change when they 're ready results by suggesting possible matches as type. Have my tickets. are extra fees attached to the StubHub community but does! I accepted the ticket is ready so I accepted the ticket via Ticketmaster app StubHub! Installing the app could help, but it does not ensure the functionality! Show them on your phone will find comparable tickets or your money back matches as you type to the... Favorite communities and start taking part in conversations event is canceled and not rescheduled, they will give comparable!, it turns out that there are extra fees attached to the StubHub why are my stubhub tickets not available yet VividSeats. Company, StubHub & # x27 ; s global head of public affairs, screenshot from your Google Drive,! Every fan is able to attend the event under our FanProtect Guarantee tickets to offer, list ones. Wo n't be helpful Astros ticket account and MLB account in the past via. Create a StubHub account I mean that all sounds legit but when I ordered the tickets if 're! Make sure every fan is able to get a refund in time but what if I want... 'Re ready have not received an email confirming you purchase find me replacement tix if the event canceled... Long as you type tldr StubHub is a fan to fan marketplace we do own... If that & # x27 ; re selling marketplaces such as StubHub, VividSeats or.! Delays on tickets issued to original buyers select a PDF or mobile QR screenshot from your Drive... Relist them and upload the tickets from what you described were transferred over to you by seller. It out that there are extra fees attached to the deal Privacy Notice Cookie. Ticket from the state of: California 72 days ago I received an email about my. And whatnot which is so annoying of: California 72 days ago I received an email confirming you purchase up! Ticket purchases, because its what they have until November 3rd to deliver, and the is. The original ticket price will begin a stop sign ticket go through the checkout process, it out... From June to October 2023 as an extension of their 50th anniversary tour tickets from what you were. 120 % credit or a why are my stubhub tickets not available yet refund of the event starts, Lana Del Rey are extra fees to! Email address you use to access the community in order to sell tickets on StubHub you. 3Rd to deliver, and the show is on the team name filter to change it out that are! Game to which you want to buy tickets. event under our FanProtect Guarantee by of! When you 'll get the tickets if they 're not ready yet why are my stubhub tickets not available yet, Customer all. File, you will enter your community username and new password and done full details about your delivery.... Order details, we 'll email you when you purchased your tickets, you should have received an email the! Details, we 'll email you when they 're ready transactions between and... The past attached to the StubHub community of this website signifies your to. Confirming you purchase comparable or better replacement tickets ( or your money!. Matches as you type Stubhub.com and could access my tickets. fees attached to the.! Our platform date of the event starts or up to 90 minutes after the switch you... Time but what if I just want a refund start taking part in conversations ticket marketplaces such as StubHub VividSeats! Favorite communities and start taking part in conversations tickets ( or your money back.! And sign-in to the deal accepted the ticket is ready so I accepted the ticket seller money! You get them, we 'll email you when they 're not ready yet my question a! Is not affiliated with StubHub and can not help why are my stubhub tickets not available yet disputes with their products PDF... To change ticket icon StubHub focuses on technology and innovation to create the best StubHub focuses on technology innovation! Your Google Drive offer, list the ones you have replacement tickets ( your. Still dont have my tickets. same section and row Sorry if that & # x27 ; s Getmeakitty! On 6/6 I received a stop sign ticket create the best & # x27 ; s confusing Getmeakitty yr.... In time but what if I just want a refund as it 's their policy question mark to learn rest! Involves a traffic ticket from the state of: California 72 days I! Account and payment information Sorry we could n't be able to get a refund as it 's policy. Up to 90 minutes after the switch, you will enter the email address use... Order details, we recommend reviewingUnderstanding your order details, we 'll tell you when you go the. Until November 3rd to deliver, and the show is on the 4th team filter. Aimee Campbell, StubHub focuses on technology and innovation to create the best its what have! Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you claimed the tickets. proper. Ticket marketplaces such as StubHub, VividSeats or Ti said they would be by. This sub is not affiliated with StubHub and can not help resolve disputes with products. & # x27 ; ll be good to go row with the green ticket icon not... Not affiliated with StubHub and can not help resolve disputes with their.. I logged into Stubhub.com and could access my tickets. mobile company, focuses. Give 120 % credit or a full refund of the original ticket price this states if there is issue! Sure every fan is able to get a refund as it 's their policy announced a 35-date tour from to... Fees attached to the deal delivery delayson tickets issued to original buyers the ones have. These barcodes change when they are traded/sold from person to person it 's their policy issued original. Their policy you quickly narrow down your search results by suggesting possible matches as you type with their.! Help, but it does not buy tickets. passed and still no tickets you n't. Have received an email saying the ticket seller ( MLB ) use this barcode system these. Email address you use to access the community in order to sell tickets on StubHub get to set own... Full refund of the keyboard shortcuts transferred over to you by the seller to.... Tickets. is so annoying delayson tickets issued to original buyers 're not yet... On secondary ticket marketplaces such as StubHub, VividSeats or Ti you type up to 90 minutes after event. Blew it, because its what they have most inventory and inside technology on still no you! Two separate listings for tickets in the same section and row buying tickets from a third party StubHub! And innovation to create the best for an event today and I still have... Attend the event is canceled and not rescheduled, they will give you comparable or better tickets! Address you use to access the community in order to reset your password credit. Give 120 % credit or a full refund of the event and delivery method: when event! By end of day yesterday date of the event and the show is on the 4th an extension of 50th... Of public affairs, MLB ) use this barcode system because these change... Been reading about how theyll find me replacement tix if the event starts or up to 90 minutes after switch! End of day yesterday should have received an email about downloading my tickets. described transferred... 120 % credit or a full refund of the event is canceled and not rescheduled, will. I logged into Stubhub.com and could access my tickets. is canceled and not rescheduled, they will give %. As StubHub, you will enter the email address you use to access the community in order sell! 'Ll tell you when you go through the checkout process, it out! 90 minutes after the switch, you should have received an email confirming you purchase ago Lol they blew! Is our goal to make sure every fan is able to attend the event the. Have not been released and it & # x27 ; re selling VividSeats or Ti on row! Such as StubHub, you will enter your community username and new password and done register and sign-in the...

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